Maturity Assesment of the Procurement Function

Context & Objective

The client wanted to asses the current maturity of the procurement function and identify improvement areas and define its future state.

Approach & Result

A mapping of the procurement function's current maturity was conducted through 30+ interviews with internal stakeholders in all operating countries. Following the interviews the identified maturity level was benchmarked on 11 dimensions connected to either strategy, organization, processes, or digitalization and validated through a workshop together with key stakeholders. The result was a transformation roadmap with development initiatives for the coming 3 years.

Industry: Travel & Transportation