Outsourcing of IT Services

Context & Objective

The client was looking to outsource its maintenance and development of IT applications, server infrastructure services, service desk, staff transfer, and management of third-party agreements.

Approach & Result

PIR conducted an RFP on behalf of the client, including negotiations with suppliers and delivery of a ready to sign-agreement for the outsourcing option. The sourcing activity resulted in a 15-25% TCO reduction compared to baseline.

Sourcing Advisory

Industry: Financial Services

Sourcing Advisory

Network Sourcing
The client needed assistance in the procurement of telecom networks.

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Industry: Telecommunications
Legal Advisory Sourcing Advisory

Legal Advisory for IT Investments
The client wanted legal and sourcing advisory in relation to IT sourcing. Overall aim of the sourcing activity was to secure cost efficiency and risk mitigation.

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Industry: Media & Entertainment
Legal Advisory Sourcing Advisory

Outsourcing of Service Desk and End User Services
The client wanted to outsource a large share of its ICT operations. The objective was to aquire a turnkey service solution for the service desk and end user service functions, together with business application support from a sole supplier.

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Industry: Industrial Goods & Services

All Engagements

Outsourcing of IT Services

Context & Objective

Approach & Result

Network Sourcing

Legal Advisory for IT Investments

Outsourcing of Service Desk and End User Services

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